APPEALS AND COMPLAINTS
Generally, the editorial decisions are not reverted. However, authors who think that their manuscript was rejected due to a misunderstanding or mistake may seek an explanation for the decision. Appeals must give sound reasoning and compelling evidence against the criticism raised in the rejection letter. A difference of opinion as to the interest, novelty, or suitability of the manuscript for the journal will not be considered as an appeal. The EIC and other relevant editors will consider the appeal and the decision thereafter taken by the journal manager will be deemed final. Acceptance of the manuscript is not guaranteed even if the journal manager agrees to reconsider the manuscript, and the reconsideration process may involve previous or new reviewers or editors and substantive revision.
Authors who wish to make a complaint should refer them to the Editor-in-Chief of the journal concerned. Complaints to the Publisher may be emailed to firstname.lastname@example.org
How the complaint can be filed to Bentham OPEN?
Bentham OPEN is constantly striving to improve its publication practices. If you are not satisfied with any procedure of the processing of your manuscript, then please let us know at the following email address with full details:
For Assistance please contact: email@example.com
For complaints please contact: firstname.lastname@example.org