RESEARCH ARTICLE


Development of an Information System to Support Occupational Therapy Services from Hospital to Community



Supawadee Putthinoi1, *, Suchitporn Lersilp1, Napalai Chaimaha1, Rujirek Chaiwongsa2, Peerasak Lerttrakarnnon3
1 Department of Occupational Therapy, Faculty of Associated Medical Sciences, Chiang Mai University, Chiang Mai, Thailand
2 Department of Medical Technology, Faculty of Associated Medical Sciences, Chiang Mai University, Chiang Mai, Thailand
3 Department of Family Medicine, Faculty of Medicine, Chiang Mai University, Chiang Mai, Thailand


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Creative Commons License
© 2022 Putthinoi et al.

open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

* Address correspondence to this author at the Department of Occupational Therapy, Faculty of Associated Medical Sciences, Chiang Mai University, Chiang Mai, Thailand; Tel: +6653-94-5063; E-mail: supawadee.p@cmu.ac.th


Abstract

Background:

Information systems for occupational therapy (OT) services need to adapt effectively for improving performance by taking advantage of digital technology.

Objective:

This research aimed to develop an information system for supporting occupational therapy services in the community.

Methods:

This study used a mixed methods research design divided into two phases. Phase I: system requirements were gathered from nine occupational therapists who represented each of the nine provinces in northern Thailand. Focus groups and in-depth interviews were used in detail to explore the system requirements for occupational therapy services in the community. This information system applied a responsive web design. Phase II: usability testing, involved thirty occupational therapists in a northern network, who were selected to evaluate an information system by using a questionnaire.

Results:

Results showed that participants requested two components: 1) Occupational Therapist data, and 2) a referral system. The information system could be used by occupational therapists in a northern Thai OT network to insert their own information actively for providing a referral system. The overall usability assessment was at a high level (mean ± SD = 4.27 ± 0.07).

Conclusion:

This study concluded that an OT digital network system may offer a strategy to support OT services from hospital to community in a complex system of healthcare.

Keywords: Information system, Northern Thailand, Occupational therapy, Primary healthcare, Network, Hospital.